Vernacular.ai is an AI-First SaaS business, we’re enhancing customer experience through intelligent voice conversations. We deliver two unique products: VIVA and VASR.VIVA helps accelerate engagement strategy and utilizes cutting edge speech recognition and NLU technology. It provides the best engagement possible. It is an intelligent, multilingual platform that can help automate up to 80% of call center operations. With 100,000+ hours of training data, VIVA has been deployed to help enterprises boost customer stickiness and loyalty through a deep understanding of the customer's context and intent.VASR enables enterprises to convert audio to text by applying powerful neural network models in an easy-to-use API.
The API recognizes 10 Indian languages to support the enterprise user base. VASR builds the foundation of our conversational AI platform.Values shape the culture of the company and we believe that the cultural fit always comes before the skill sets. We look to hire the best talent who are deeply aligned with our values. We live by these values in our day-to-day work, and especially during hard times.Capturing customer inputs in the form of customer’s voice instead of the traditional DTMF inputs on the Interactive Voice Response System.Intent identification based on the customer’s query and appropriate automated response to be provided based on the details available in the knowledge base
Address: Krishvi Aspire, 4th Floor, 516, Chinmaya Mission Hospital Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038.
Phone: 089795 64068